Below are some of the job prospects offered under the life insurance sector. Please visit respective life insurance companies’ websites to find out more on job opportunities, etc.
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(i) Life Insurance Companies
Actuarial science is the discipline that applies mathematical and statistical methods to assess risk in the insurance and finance industries and these are the professionals who are qualified in this field through education and experience.
Key Task
To execute all actuarial assignments related to product development process, effective execution to deliver expectations timely to various stakeholders.
Minimum Requirement
- Candidate must possess a Bachelor's Degree, Master’s Degree in Actuarial Science.
- At least 2 year(s) of working experience in the related field is required for this position. Fresh graduate with good academic background will be considered.
(ii) Life Reinsurance Companies
Actuarial science is the discipline that applies mathematical and statistical methods to assess risks in the insurance and finance industries and these are the professionals who are qualified in this field through education and experience. A life reinsurer offers an exciting actuarial career to develop a balanced set of technical and people skills.
Key Tasks
- To execute all actuarial assignments related to product development and pricing, financial and regulatory reporting, experience study and data review.
- To communicate with client companies’ actuaries on their needs and requirements as well as reinsurance data issues.
- To structure reinsurance solutions targeting at issues faced by client companies.
Minimum Requirement
- A suitable candidate must possess a Bachelor's Degree, Master’s Degree in Actuarial Science.
- Positions offered will be commensurate with experience and academic background of individuals
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Assistant Manager - Business Intelligence & Data Analytics will perform business and customer data analysis to support the business and management to achieve the business objective and sales target.
Key Task
Responsible to identify, analyze, and interpret trends or patterns of complex data into easier to understand information. Involved in identifying buyer trends for business improvements. Involved in developing and implementing databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Work closely with marketing team to review data and develop data modelling that can support and meet marketing plan and strategies
Minimum Requirements
-Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Mathematics, Marketing, Commerce or equivalent.
-Basic working knowledge with SQL databases or programming languages and statistical software packages to support the data analysis.
-At least 5 year(s) of working experience in the related field is required for this position.
-Prior experience in Business Intelligence, Data Analysis, Data mining, Customer Knowledge Management or equivalent is highly advantageous
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The Bancassurance Division within Insurance companies works very closely with Banks to develop products and sales campaign to meet the requirements of the Bank. The Bancassurance model is very much of a manufacturer relationship with the banks hence close working relationships with Bank partners are crucial. The Bancassurance Division must able to offer the Bank the most feasible and attractive products at the most appropriate time. Under the normal circumstances, in a big insurance company, the Bancassurance Division works hand-in-hand with Product Management, Actuarial and Marketing Divisions.
Key Task
The Bancassurance Division undertakes development of products and marketing campaigns for products and services to be sold via Bank partners. Sales campaigns and marketing plans are also developed to encourage meeting of sales target by the Bank.
Minimum Requirement
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field preferably in Insurance, Mathematics, Finance, Accounting, Investment, Economics or equivalent.
- At least 2 year(s) of working experience is required and better if in the related field. Experience in sales/marketing is an added advantage.
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The Branch Operations are the extension of the Head Office and acts as touch points to customers nationwide. For the frontliners at the branches, top service quality and support is always the emphasis as Branches service both customers as well as agents.
Key Task
Branch Operations consist of Frontliners who face the clients and agents as well the back-room staff that carries out operational processes and functions. Working together with the Agency Management Division, sales strategies as well as campaigns are often developed and executed at branch levels for effective management.
Minimum Requirement
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
- At least 2 year(s) of working experience is required and better if in the related field.
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Brokers are relatively similar to agents but their clients are more often then not corporate figure heads. Brokers however, have the ability to sell customized products and services if offered by the Insurance companies to their corporate clients while bundling it with other financial services within their capacity. Brokers commonly resides with ‘broking companies’ and rarely do Insurance Companies have their own Broking Companies.
Key Task
The Brokers personalize and package product and services proposals for their corporate clients.
Minimum Requirement
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field. At least 2 year(s) of working experience is required and better if in the related field.
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Business Analyst - Process Improvement plays the role of a liaison between business user and IT. Translating business needs into functional business requirements, at the same time collaborating with business user to define project scope and business requirements.
Key Task
Responsible to initiate, conduct and facilitate discussions with multiple stakeholders, and translate the results and issues at hand to the business and IT teams. To collaborate with business and technical resources and participate in working sessions to provide input to the solution design. Ensure business needs are appropriately addressed through the recommended solution.
Minimum Requirements
- Candidate must possess at least a Bachelor's Degree in Business Studies, Management, or any related field.
- At least 6-10 year(s) of working experience in business analyst / system analyst / process analyst role within financial industry or related industry is required for this position.
- Experience in IT role - good understanding of technical requirements in Business Processes
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Company Secretaries’ role has now evolved to befit the role of advisors to a company on matters that may relate to the company or to their position as members of the Board
Key Task
Company secretaries in guiding their members have to be familiar with the many legislatures and regulations that govern a company. These guidance notes serve as a guide for company secretaries to follow in the discharge of their duties to the board members, shareholders and stakeholders and should be applied as good practices, where applicable.
Minimum Requirement
- Possess ICSA qualification
- Associate member of MAICSA
- At least 5 years relevant working experienced in corporate secretarial firms with Public Listed Companies would be an advantage.
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Key Tasks
- Responsible in providing regulatory support, guidance and advice to business units with regards to Anti-Money Laundering/Counter Financing of Terrorism (AML/CFT) regulatory changes and updates. Also takes part in the process enhancement to maintain a robust AML/CFT framework in line with changes in risk profile, business activities and regulatory landscape.
Minimum Requirement (Managerial Level)
- Degree in Finance/Accounting/Business Administration or other related discipline.
- Minimum 5 years related working experience with strong knowledge in the area of Compliance or Auditing function.
- A team player with good analytical skills and demonstrate ability to work under pressure.
- Good interpersonal and communications skills.
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Corporate Communication ensures that the organization’s branding is aligned to its vision. In addition, the staff is kept abreast not only on the latest news of the organization but also, within the industry.
Key task
Undertake the role of brand custodian and be involved in the concept, development and implementation of all collaterals. Also, the personnel is responsible for all internal communications and is expected to assist in developing and implementing all PR activities.
Minimum Requirement
- Candidate must possess at least a Bachelor's Degree, Master’s Degree preferably in Actuarial Science, Communications, Business, Economics, Management or Marketing.
- At least 2 year(s) of working experience in the related field is required for this position. Fresh graduates with good academic background will also be considered.
- Good communication skills both written and oral in English and a second language.
- Good working relationships with advertising agencies / media.
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Key Tasks
- Provide advice and guidance on matters relating to compliance according to local laws and regulations and company’s standards as well as updates on regulatory changes to the Management and business functions and coordinate gap analysis and tracking of action plans.
Minimum Requirement (Managerial Level)
- Degree in Finance/Accounting/Business Administration or other related discipline.
- Minimum 5 years related working experience with strong knowledge in the area of Compliance or Auditing function.
- A team player with good analytical skills and demonstrate ability to work under pressure.
- Good interpersonal and communications skills.
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Customer care provides competitive edge to an organization to be the preferred brand and is today’s differentiating factor from competitors where price and product differences are marginal.
Key Task
To manage and develop the operations and customer service teams to continually provide high standards of customer service in a timely, efficient and professional manner. Also, to review systems and processes to ensure that all customer service practices are acted in accordance to agreed service standards, documented quality procedures, Bank Negara Malaysia (BNM) requirements and consistently in line with product requirements.
Minimum Requirement
- Candidate must possess at least a Diploma, Advanced/Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 2 year(s) of working experience in customer service in financial industry is required for this position.
- Customer focused with diplomacy and patience to handle customer complaints
- Pleasant personality with excellent interpersonal and communication skills
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Digital Project Specialist will be responsible for the day-to-day management and smooth operation of various digital projects, including site launches, online tools, web applications and go-to-market (GTM) plan. Responsible to manage and deliver projects’ digital lifecycle within quality, time and budget requirements.
Key Task
Involved in the process to gather project requirements, prepare budget and manage the project end-to-end. Effectively collaborate with internal stakeholders to communicate strategy, obtain necessary approvals and deliver projects on time while ensuring quality standards are met.
Minimum Requirements
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Art/Design/Creative Multimedia, Advertising/Media, Mass Communications or equivalent.
- At least 5 year(s) of working experience in the related field is required for this position.
- Tech-savvy professional with in-depth understanding of how technology can help us achieve our business goals.
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Insurance is one of the most interesting careers in finance where a good analytical mind, understanding of the economy and markets, a penchant for numbers and financial trends are all ‘aggregate’ to groom one to be a good finance professional.
Key task
Executive Level - To handle various accounting functions including monthly closing of general ledgers, accounts payable, accounts receivable and accounts reconciliation.
Managerial Level - To oversee the reporting section for accurate and timely dissemination of financial and management reports. Reporting responsibility encompasses reporting to BNM, Bursa and Regional Office in local FRS basis and IFRS/US GAAP basis.
Minimum Requirement
Executive Level
- Candidate must possess at least a Bachelor's Degree or Diploma or Professional Degree in Finance/Accountancy/Banking or equivalent.
- At least 3 year(s) of working experience in the related field is required for this position specializing in Finance -General Ledger/Cost Accounting or equivalent.
Managerial Level
- Candidate must possess at least a Bachelor's Degree, Professional Degree, Master's Degree in Finance/Accountancy/Banking or equivalent.
- At least 5 year(s) of working experience in managerial role in the related field is required for this position.
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Key Tasks
Handles all fraud related cases from analyzing initial allegation up to presenting the complaint investigation report to Disciplinary Committee for its deliberation and action.
Minimum Requirement (Managerial Level)
- Degree in Finance/Accounting/Business Administration or other related discipline.
- At least 5 years related working experience in the area of fraud investigation and management, auditing or compliance.
- Good analytical skills as well as sound judgmental skills.
- Good interpersonal and communications skills.
- Possess the ability to work under pressure and independently under minimal supervision
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Having strong administrative support is important to drive a project to its completion successfully and ensure smooth monitoring to achieve long-term goals.
Key Task
Execute all administrative assignments in accordance to agreed service standards and documented quality procedures.
Minimum Requirement
- Candidate must possess a Diploma preferably with knowledge in insurance.
- Familiar with Microsoft Office.
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Human Resource Department is a key unit that ensures the staff compensation and benefits are looked after. Staff hiring and compensation are primary responsibilities in addition to training and retention programmes.
Key Task
Execute all administrative functions in the Human Resources Department and be the key liaison in staff communication. The personnel is also responsible to upkeep the company’s HR Policies and Procedures.
Minimum Requirement
- Possess at least a diploma or degree in related field.
- At least 2 years of relevant working experience
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A huge and constantly growing field, an Information Technology professional may perform system maintenance, network administration, end user support, system analysis, desktop hardware and software deployment in order to stay up with or beat out the competition.
Key Task
To develop and ensure timely documentation of technical design and specifications in accordance with business specifications and project standards.
Minimum Requirement
- Candidate must possess at least a Diploma, Advanced/Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent. Required skill(s): Oracle 9i Database or Oracle 10g, Oracle Developer 2000 with at least 3 year(s) of working experience in the related field is required for this position.
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The internal audit function is one of the fundamental “check and balance” for sound corporate governance in an insurance company. It is an independent unit in the company that reports directly to the Audit Committee. Its objective assurance and consulting activity is designed to add value and improve an insurance company’s operations.
Key Task
Plan and execute audit assignments in accordance with department standards. To present findings and recommendations to business unit management; resolve contentious issues and reach agreement on appropriate solutions to risk management and operational efficiency issues.
Minimum Requirement
- Degree holder with major(s) in Accounting/Business Administration and/or equivalent professional qualifications such as CPA, CIA.
- At least 2 - 3 years’ related work experience, preferably in internal audit gained from an established financial institution.
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These are the portfolio managers and analysts who offer “on-the-ground” market perspectives on a range of asset classes, delivering long-term performance on the investments for the company’s funds.
Key Task
To review and monitor key macroeconomic indicators, equity and bond markets; and utilise a disciplined investment process to ensure maximum returns on the investment of the funds.
Minimum Requirement
- Preferably a degree or equivalent in Economics, Marketing, Business Management or Commerce.
- At least 3 years of working experience in the investment industry, preferably in the fund management and equity/ fixed income markets.
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The legal and compliance department is deemed to be a very important unit in an insurance outfit as they carry out the approved corporate compliance reviews and issue compliance reports on activities monitored or reviewed.
Key Task
Impart legal advice and constructive business solutions on various aspects of life insurance, general corporate and transactional matters in a timely manner. Also review and draft various contracts and policy documents, as well as provide advice and input on matters involving legal risk and ways to manage such risks. The person is also tasked to provide advice and guidance on matters relating to compliance according to local laws, regulations and standards.
Minimum Requirement
Managerial Level
- Degree in Law with minimum 5 years post qualifying experience in a law firm as an advocate.
- Knowledge/experience in relevant laws and regulations in relation to life and general insurance is preferred.
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Insurance examiners in health and life insurance are local representative of the insurance company who require a mix of analytic and people skills to consult with medical experts and study medical records.
Key Task
To assess and approve death, disability, medical, outpatient, issuance of guarantee letter and PA claims within the defined approval authority limit set committed service level. To make recommendation for cases above limit to Superior.
Minimum Requirement
- Degree in any related fields, preferably in insurance or equivalent.
- At least 3 year(s) of working experience in the related field is required for this position with good report writing skills.
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Medical Doctors in Life Insurance companies play a key role in providing training and medical advice to Underwriters and Claims Assessors in ensuring risk selection is prudent and eligible claims payment is made accurately and expeditiously.
Key Task
To develop medical modules and train operations staff to enhance their competencies especially in Underwriting and Claims.
To provide medical advice to Underwriting and Claims team, and to keep abreast of new developments in the medical field and update training modules.
To highlight and clarify discrepancies with medical providers and doctors.
Minimum Requirement
Candidate must possess at least a Bachelor of Medicine and Surgery from a recognised University and possess at least 5 years of working experience in the medical field.
Industry knowledge in the insurance sector would be advantageous.
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Key Tasks
- Ensure good risk governance and compliance with the group, local and regulatory Corporate Governance and Risk Management Framework. Also implement and coordinate Risk Management initiatives within the Company, through proactive engagement with the Risk Coordinators and other key stakeholders such as Sarbanes-Oxley (SOX), Internal Audit, Legal and Compliance.
Minimum Requirement (Managerial Level)
- Degree in Risk Management, Accounting, Finance or related disciplines.
- Minimum 4 years relevant working experience in Operational Risk Management, Internal Control or Audit, preferably from the insurance or financial services industry.
- Good knowledge of Operational Risk Management framework, methodologies, policies and practices, including published risk management standards.
- Proactive, possess strong analytical, presentation and report writing skills.
- A team player, meticulous with the ability to work under pressure.
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(i) Life Insurance Companies
Underwriters are often the backbone of a company's financial department and someone who may assess the risks involved with enrolling an applicant for coverage or a particular policy.
Key Task
To perform and ensure that underwriting and all related processes conform and comply with service standards, underwriting guidelines, company policies, documented standard operating procedures (SOP) and work instructions (WI).
Minimum Requirement
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, in any field.
- At least 3 year(s) of working experience in the related field is required for this position preferably in underwriting for life and general insurance.
(ii) Life Reinsurance Companies
Underwriters are often the backbone of a company's financial department and professionals who may assess the risks involved with enrolling an applicant for coverage or a particular policy.
Underwriters in a life reinsurance company are advisers to the direct life insurers’ underwriters. The bigger and more difficult assessments are referred to reinsurers for underwriting advice. Hence in-depth underwriting knowledge and a positive service attitude to other professionals are key attributes necessary to be a reinsurer’s underwriter. A reinsurer’s underwriter is also required to build a good network of business associates in the life insurance industry through daily interaction with underwriters at clients’ companies.
Key Tasks
- To perform and ensure that underwriting and all related processes conform and comply with service standards, underwriting guidelines, company policies, documented standard operating procedures (SOP) and work instructions (WI).
- To communicate to clients new business and claims underwriting decisions and to enrich client’s underwriters on appropriate underwriting knowledge through daily interactions or training seminars.
Minimum Requirement
- A suitable candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, in any field.
- At least 5 years’ working experience in the related field is required for this position, preferably in underwriting for life.