Consumer Education Programme
LIAM continues to raise public awareness on life insurance products through the industry-driven programme entitled Consumer Education Programme (CEP). Known as Insuranceinfo, this consumer education programme is a joint effort between Bank Negara Malaysia and the insurance and takaful industry. It provides relevant information to consumers about insurance products, their costs and benefits, processes and documentation involved in the insurance cycle, and more importantly, the rights and responsibilities of the various parties to an insurance contract.

 

Annuities For Your Retirement
This is an introductory guide designed to provide basic information about using annuities for retirement planning.
Importance Of Making A Nomination
This is an introductory guide to help you understand the importance of making a nomination in your life insurance policy to safeguard the interest of your loved ones.
Protect Yourself Against Insurance Fraud
This booklet aims to provide you with an understanding of what insurance fraud is and how fraud may impact the cost and availability of insurance. It gives you basic information so that you can protect yourself against insurance fraud.
Medical & Health Insurance
This is an introductory guide designed to provide you with a basic understanding of medical and health insurance (MHI). It gives you basic information so that you can make an informed decision when purchasing a MHI policy.
Life Insurance
This is an introductory guide to help you understand how life insurance works.It gives you basic information so that you can make an informed decision when purchasing life insurance policy.
INVESTMENT-LINKED Insurance
This is an introductory guide to help you understand how investment-linked insurance works. It gives you basic information so that you can make an informed decision when purchasing investment-linked insurance policy.
Life Insurance Claims Made Easy
The final chapter of any life insurance policy is claiming the sum insured. This is done either by the nominee of the person insured who has passed away, or by the insured himself/herself if he/she is still alive on the date of the maturity of the life insurance policy.

This booklet explains the various steps to be taken by the beneficiary, or the insured himself/herself, to make a proper claim for the sum insured. It also explains how claims are made for payment of medical bills or hospitalisation in cases of accident.
Understanding Cash Bonuses Of Your Life Insurance Policies
For a long time, policyholders expect what the promises that they have signed for with their respective life insurance company be honoured. They would expect that the bonus rate stipulated in thier policies would be paid regardless of the fluctuations in the economic cycles.

This booklet sets out to explain the reasons why bonus payouts or cash dividends may vary due to economic factors.