Management Committee 2019/2020
LIAM President

Ms Loh Guat Lan is the Group Managing Director/Chief Executive Officer (GMD/CEO) of Hong Leong Assurance (HLA), a wholly owned subsidiary of Hong Leong Financial Group, the holding company of the financial services division for Hong Leong Group Malaysia.  

Ms Loh has 29 years of experience in the life insurance industry.  She began her professional career as a Management Trainee with a reputable international life insurance company.  She took on various leadership positions and gained extensive experience in agency management, branch management, agency development, and training.  Her last role prior to joining HLA was Vice President & Senior Director of Agency (Malaysia), the first lady appointed for such position then in Malaysia and amongst Asia’s six countries in her previous company.  

She joined HLA as Chief Operating Officer of the Life Division in August 2007 and was appointed Group Managing Director/Chief Executive Officer on 1 September 2009. Under her stewardship, the company has grown exponentially and delivered a solid and consistent financial performance.  Today, HLA is the largest local life insurance company in Malaysia.   

Ms Loh currently serves as the Chairman of HL Assurance Pte Ltd, Singapore, and a Director of the following companies - HLA Holdings Sdn Bhd; Hong Leong MSIG Takaful Bhd; Hong Leong Insurance (Asia) Limited, Hong Kong; MSIG Insurance  (Malaysia) Bhd; L.I.A.M Holding Sdn Bhd and L.I.A.M. Property Sdn Bhd.

LIAM Vice President

Mr Rangam Bir is President and Chief Executive Officer of Gibraltar BSN Life Berhad, the Malaysian entity of Prudential Financial’s international insurance business. Bir is an established international business leader with more than 21 years of experience in the insurance and financial services industry. Throughout his career, he has gained experience in Asia, Europe, the Middle East, and Africa and established a successful track record of building winning businesses in fast growing emerging markets by leading large teams in multicultural and international business environments.

Bir joined Gibraltar BSN in December 2016 from the Allianz Group where he spent 19 years in various roles. Most recently, he was Chief Executive Officer of Allianz Life Insurance Malaysia Berhad where he led the company through a digital transformation, establishing it as a leader in innovative digital business models and a top-five player in the Life and Health segment in Malaysia. In Singapore, he led the regional Life & Health Division as well as the regional Property & Casualty business of the Asia Pacific region as regional general manager of Allianz Asia Pacific. During that time, he held several board positions including the position of interim Chief Executive Officer of the general insurance business in China; member of the executive committee of the CPIC Allianz Health Insurance Company in China; and Chairman of the Board of Directors of Allianz Taiwan Life Insurance Company.

Additionally, he was chief executive officer of Allianz Tiriac Asigurari S.A., heading the market-leading insurance company in Romania, and senior vice president and regional chief business officer of Allianz SE in Germany, leading the expansion of Allianz’s insurance and distribution presence in the Central and Eastern European markets. Bir holds a Master of Management Studies in finance and is an electronics engineer by training.

Management Committee Member

Mr Ramzi Toubassy was appointed as CEO for AmMetLife Insurance Berhad on 19 September 2014. As Chief Executive Officer for AmMetLife Insurance Berhad, Toubassy is responsible for executing a transformation strategy to achieve profitable growth, accelerate shareholder return, as well as ensuring the operational effectiveness of the AmMetLife business in Malaysia. 

Mr Toubassy has been with MetLife since 2012, and previously served as its Head of Face-to-Face Distribution for the Europe, Middle East and Africa (EMEA) region. 

Prior to joining MetLife, he was with AIA, where over a period of eight years, he held several key management roles including Deputy Chief Agency Officer for Southeast Asia based in Hong Kong, Chief Distribution Officer in Malaysia, Korea and Vietnam. 

Having started his career with AIG in 1996, Toubassy has accumulated over 21 years of experience in the insurance industry. He has a Bachelor of Arts in Political Science from Georgia State University as well as a Master of Arts in International Relations.

Management Committee Member

Mr Paul Low Hong Ceong, is currently the CEO for Etiqa Life Insurance Berhad. Paul joined Etiqa Life Insurance Berhad in February 2019 to drive Etiqa’s life insurance business. 

Paul has been in the financial services industry for more than 30 years, namely insurance, mutual funds and wealth management locally and abroad, in USA, Malaysia and China. 

From 1998 until 2005, Paul was the CEO of BHLB Pacific Trust/ SBB Mutual Berhad. Paul ventured into China in 2006 and held a few senior positions in CITIC Prudential, ING-Capital Life and Aeon Life Insurance Company Ltd. Paul returned to Malaysia in 2012 to join AmMetLife Insurance Berhad as the Managing Director/Chief Executive Officer. 

From 2015 until January 2019 and prior to his appointment in Etiqa, Paul was the Chief Executive, Manulife Wealth Advisors at Manulife Holding Berhad. 

During his tenure in Manulife, Paul also took up another responsibility in 2017 as Chief Success Officer in setting up Manulife Centre for Success to cater for training and development needs for Manulife Insurance, Manulife Asset Management and Manulife Wealth Advisors. 

Paul holds a Masters Degree in Business Administration from McNeese State University, Louisiana, USA and a Bachelor of Science Degree from University of Louisiana, Louisiana, USA. Paul is a Certified Financial Planner and an Islamic Financial Planner. He is also a board member of Financial Planning Association of Malaysia (FPAM).

Management Committee Member

YBhg. Dato Koh Yaw Hui the CEO of Great Eastern Life Assurance (Malaysia) Berhad, is a government scholar of Sarawak. He obtained his Honours Degree in Bachelor of Social Science with major in Economics from Universiti Sains Malaysia. Upon graduation, he commenced work at the Public Works Department (PWD) of Sarawak.

Prior to joining Great Eastern Life in 2002, Dato Koh was attached to a leading petroleum company for twelve years. He first joined Great Eastern Life as the Senior Vice-President, responsible for Agency Management. In February 2007, he was appointed Deputy Chief Executive Officer and was later appointed Chief Executive Officer in January 2008.

He is also a Board Member of Great Eastern Capital (Malaysia) Sdn Bhd., Overseas Assurance Corporation (Holdings) Berhad and I Great Capital Holdings Sdn Bhd. He is a certified Registered Financial Planner, Shariah Registered Financial Planner, Fellow The Malaysian Insurance Institute and has achieved the Fellow Life Management Institute, USA. Further, Dato Koh serves in the Board of Malaysian Life Reinsurance Group Berhad.

Management Committee Member

Mr Gan Leong Hin assumed the position of CEO of Prudential Assurance Malaysia Berhad (PAMB) on 26 November 2015. Before being named as the CEO, Hin as he is fondly called by his colleagues in Prudential, joined PAMB in 2013 as Chief Financial Officer and led important initiatives which include the formulation and execution of PAMB’s strategic vision to drive profitable growth and strengthen its long-term capabilities as a leading life insurer in Malaysia. Hin is a qualified actuary who has more than 26 years of experience in the life insurance and investment businesses in Asia, Australia and the U.K.

He has held senior management roles across a range of business lines including product management and marketing, risk management, financial reporting, valuation, corporate finance and restructuring.

Hin graduated from the London School of Economics with first-class honours and is a Fellow of the Institute of Actuaries in UK and Australia.

Management Committee Member

Mr Raymond Lew is the Chief Executive Officer & President of Sun Life Malaysia Assurance Berhad. He is also the Country Head of Sun Life Malaysia, overseeing the insurance businesses of Sun Life Financial in Malaysia.

Raymond has been with Sun Life Malaysia since 2013. Prior to his appointment as CEO in 2017, he was the Deputy CEO, overseeing distribution, marketing, analytics and client experience. In that role, he was instrumental in building trust and relationships with key business partners; securing new partnerships, launching and growing the very successful Insurance Specialists channel, all of which led to the remarkable sales transformation of Sun Life Malaysia.  He also spearheaded digital and process improvement as well as pioneered the transformation of client experience within the Company.

He has a wealth of experience, having assumed various senior management positions over the last 27 years in both local and global banks and insurance companies.  His expertise covers a broad spectrum of areas across agency development, Bancassurance, alternative distribution, product development, marketing, corporate communication, training, wealth management etc. 

Raymond holds a Bachelor in Education (Honours) and is also a Fellow of the Malaysian Insurance Institute (FMII).

Passionate about making a difference to the business community, Raymond had previously undertaken key contributing roles such as - EXCO member of National Insurance Association of Malaysia (NIAM) cum the Chairperson for the industry committees of Bijak Malaysia and Ceria Malaysia, which helped drive transformational growth as well as shaped the Bancassurance landscape in Malaysia. He was also the President for the 2017 – 2018 term for the Malaysia Canada Business Council (MCBC), a private non-profit organisation established to foster and enhance the business relationship between Canada and Malaysia.

Management Committee Member

Mr Toi See Jong is the CEO of Tokio Marine Life Insurance Malaysia Bhd. Mr Toi has been instrumental in steering the Company into the next phase of its corporate development and position it as the leading insurance company reputed for excellent service and products.

A qualified actuary from United Kingdom, Mr Toi is a well-recognized business leader with a wealth of experience in insurance coupled with strong understanding of both the local and overseas market.

He has successfully spearheaded and managed financial organizations in various positions over the span of 28 years with the first position based in United Kingdom. He assumed positions such as Appointed Actuary and Chief Executive Officer in Malaysia before taking on other senior positions in China, Singapore and Hong Kong.